About
I am a systems and research professional with over 27 years of experience in systems analysis, business process reengineering, and digital innovation. I help governments and organisations plan and implement interoperable, secure, and scalable digital systems from single-window trade platforms to public financial management and DPI components like identity and payments.
Domains & Expertise
- Digital transformation & innovation planning
- Digital Public Infrastructure: identity, interoperability
- Public finance: PFM, revenue systems, budgeting & reporting
- Data center design, disaster recovery & high availability
- Customs, single window systems, and trade facilitation (ASYCUDA)
- Systems integration, data visualization & research
- Business process re-engineering & change management
- Social protection and social security systems
Professional Highlights
- Extensive experience in business analysis, QA, and system design
- Delivered training and capacity building across multiple domains
- Experienced in preparing SOPs, test plans, UML/DFD artifacts and technical documentation
- Deep background in revenue and customs automation, PFM, and DPI
- Proven track record in stakeholder engagement and multi-project delivery